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Billing Terms and Conditions

Last Updated: September 8, 2026

This document sets out how payments and billing work for purchases from Zorura.

Accepted Payment Methods

Zorura offers a range of secure ways to pay so that checkout stays simple and convenient. We accept:

  • Credit and debit cards: Visa, Mastercard, American Express, Discover, and Diners Club
  • PayPal
  • Shop Pay and Shop Pay Installments for eligible purchases
  • Apple Pay and Google Pay

Available payment options are displayed at checkout and may depend on the device, account, and purchase eligibility. For bulk orders, contact info@zorura.com for ordering and payment details.

All payments are processed in US dollars (USD).

Payment Processing

  • Payment is taken in full when an order is placed.
  • Orders are not processed or shipped until payment has been received.
  • If a payment is declined or fails, the order is not confirmed.

Pricing and Currency

  • Every price shown on zorura.com is listed in US dollars (USD).
  • Prices may change at any time without prior notice.
  • Shipping within the United States and Australia is free, with no minimum purchase. Any applicable taxes are calculated and displayed at checkout.

Secure Payment Processing

  • Zorura uses SSL encryption and trusted payment gateways to protect customer and payment information.
  • We do not store, and never have access to, full customer card or payment details.

Refunds and Chargebacks

  • Refunds are issued in line with our Refund Policy.
  • Unauthorized or fraudulent chargebacks are investigated and disputed.
  • If anything looks wrong on a bill, email info@zorura.com first and we will resolve it quickly.

Fraud Prevention

  • Zorura reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it periodically. Continued use of our website after a change constitutes acceptance of the updated terms.

Contact Information

Store Address: 32 Sanlun Lakes Drive, Hampton Virginia 23666, United States
Store Email: info@zorura.com
Store Phone: +17578462009
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We aim to reply to email inquiries within 1–2 business days.