Billing Terms and Conditions
Last Updated: September 2, 2026
This document sets out how payments and billing work when you shop with Zorura.
Accepted Payment Methods
Zorura offers a range of secure ways to pay so that checkout stays simple and convenient. We accept:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay, where available
- Apple Pay and Google Pay
- Bank transfer, for bulk orders only. Contact us for details.
All payments are processed in United States Dollars (USD).
Payment Processing
- Payment is taken in full at the time you place your order.
- Orders are not processed or shipped until payment has been received.
- If a payment is declined or fails, the order is not confirmed.
Pricing and Currency
- Every price shown on zorura.com is listed in United States Dollars (USD).
- Prices may change at any time without prior notice.
- Applicable taxes, duties, and shipping charges are calculated and displayed at checkout.
Secure Payment Processing
- Zorura uses SSL encryption and trusted payment gateways to protect your personal and payment information.
- We do not store, and never have access to, your full card or payment details.
Refunds and Chargebacks
- Refunds are issued in line with our Refund Policy.
- Unauthorized or fraudulent chargebacks are investigated and disputed.
- If anything looks wrong on your bill, email info@zorura.com first and we will resolve it quickly.
Fraud Prevention
- Zorura reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high value or flagged transactions.
Changes to This Policy
We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it periodically. Continued use of our website after a change means you accept the updated terms.
Contact Information
Store Address: 32 Sanlun Lakes Drive, Hampton Virginia 23666, United States
Store Email: info@zorura.com
Store Phone: +17578462009
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.